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Lufthansa Innovation Hub research  Digital transformation is arguably the greatest threat to well-established companies in a variety of industries. The airline sector is no exception. Lufthansa Innovation Hub wanted to know: Which airlines are best preparing themselves for a digital future? Driven by our mission to provide unconventional, data-driven market research...

Felix Antelo, President and CEO of Viva Air joined us at the World Aviation Festival in 2019 and sat down with John Strickland to discuss how Viva plans to grown in Latin America and transport more than 38 million passengers by 2020. Download the interview recorded...

Expedia Partner Solutions and Points carried out a benchmarking survey to assess the state of customer loyalty in the travel industry across multiple geographies and stakeholder groups. Taken very broadly, the news from the survey is overwhelmingly positive. All signs seem to be pointing north for...

Building, personalising and sending millions of notifications each year to keep your passengers informed throughout their journey is a complex and resource-heavy task. Unless, of course, you have access to a sophisticated, automated passenger communications platform. Over the last 19 years, passenger communications-specialist, 15below, has seen several...