5 reasons low fares alone won’t win back travelers
Author: Rob Fagnani, VP of Business Development, Formation While COVID-19 still looms large in the minds...
27 August, 2020
Blog
AI Chatbot Lia Accelerates Enquiry Handling and enhances Customer Service for Montenegro Airlines During Unprecedented Times
Montenegro Airlines recently employed Lia as their customer care and sales agent on the Montenegro...
26 August, 2020
Is Airline Retailing the answer to the current state of the aviation industry?
Currently, many airlines are focused on restructuring during this period of 2020. A number are...
26 August, 2020
Can AI save Aviation?
During the pandemic peak, it was just a matter of survival. All airlines, airports and...
18 August, 2020
Seven predictions on how tech will shape travel and mobility in the 2020s
Gleb Tritus, Managing Director of the Lufthansa Innovation Hub, discusses how the 2020s will become...
17 August, 2020
What 2020 Has Taught Us About Customer Service Agility in Travel & Tourism
Author: Edmund (“Edd”) OvingtonVP, Global Partnerships and Major Accounts at Unbabel If nothing else, 2020 has...
16 August, 2020
How can airlines earn more revenue with an optimized payments infrastructure?
By Vojin Rakonjac, Head of Payment Solutions, Voyego Airlines have complex payment processes that occur through...
30 July, 2020
Restart and Re-Acquire: Tactics for Airline Recovery
March 2020 was a month unlike any other for the airline industry. Within a few...
29 July, 2020
When airlines are AI-borne, customers take flight
Successful airlines have always utilized their proprietary data for a competitive advantage. As COVID-19 has...
01 July, 2020
The top five questions airlines need answers to in a post-COVID-19 world
What business models and strategies promise the biggest likelihood of success for airlines as well...
24 June, 2020