Lufthansa Innovation Hub research Digital transformation is arguably the greatest threat to well-established companies in a variety of industries. The airline sector is no exception. Lufthansa Innovation Hub wanted to know: Which airlines are best preparing themselves for a digital future? Driven by our mission to provide unconventional, data-driven market research...
by David Kaplan JANUARY 13, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of commercial aviation and tech. “It’s no longer a world where data can be ignored,” says Coleen Kuehn, chief media...
by David Kaplan JANUARY 8, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of commercial aviation and tech. “The gift of flight is still the ultimate innovation,” Bastian said in his CES keynote outlining the...
by David Kaplan JANUARY 8, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of commercial aviation and tech. “The analogy that I like to give is this: imagine you're walking by a retail storefront,” says...
Heathrow, WestJet, IndiGo and Microsoft joined us at Airport T.EX in 2019 as part of a panel to discuss where can airports and airlines innovate and how are we overcoming the traditional challenges of collaboration in aviation and the increasing importance of a digital offering...
Felix Antelo, President and CEO of Viva Air joined us at the World Aviation Festival in 2019 and sat down with John Strickland to discuss how Viva plans to grown in Latin America and transport more than 38 million passengers by 2020. Download the interview recorded...
By Doug Gaccione, Executive Vice President Global Growth at Switchfly Today’s travel climate is both complex and fragmented, with many airlines still relying on outdated technology and legacy systems that no longer meet their customers’ needs. Airline booking engines that once pioneered first-party ancillaries like priority...
By Conversocial It was in 2008 that British Airways became one of the very first airlines to introduce an iPhone app. Built primarily as a clone of their WAP websites, these apps did not add a ‘Search and Book’ function until 2010. Fast forward to today...
Expedia Partner Solutions and Points carried out a benchmarking survey to assess the state of customer loyalty in the travel industry across multiple geographies and stakeholder groups. Taken very broadly, the news from the survey is overwhelmingly positive. All signs seem to be pointing north for...
Building, personalising and sending millions of notifications each year to keep your passengers informed throughout their journey is a complex and resource-heavy task. Unless, of course, you have access to a sophisticated, automated passenger communications platform. Over the last 19 years, passenger communications-specialist, 15below, has seen several...