Managing the crisis at KLM
This interview was conducted at the World Aviation Festival Virtual on 24th September in 2020. Any...
Blog
How can airlines navigate the COVID-19 holiday season and other pandemic headwinds?
Travel and Transportation industry leader Greg Land on why many airlines are still in crisis...
Putting Technology to Work: Partnering to get the tourist industry back on the road to recovery
Author: Chiara Quaia, VP Market Development - Travel, Mastercard The COVID-19 pandemic has grounded much of ...
The biggest pain points in air travel and how to (finally) address them
Lufthansa Innovation Hub analyzed 15,000+ airline reviews on TripAdvisor with NLP for an objective analysis...
Ready for Recovery: Key Strategies for Airline Revenue Managers
By Justin Jander At the end of March, I hosted a webinar called Dealing with Demand...
Do You Wish Air Travel Was More Personalized?
Etihad Airways is giving its guests more choices by migrating to IBM’s public cloud. Since its...
Increased Traveler Engagement is Key to Recovery for the Aviation Industry and Travel Retail
Author: Kian Gould, Founder and CEO of AOE The aviation industry, travel retail as well as...
What permanent changes did 2020 bring airlines?
This year has brought monumental change to airlines, and many industry professionals are wondering, “What...
Three Key Ways Virtual Cards Are Supporting Airlines
Author: Chiara Quaia, VP Market Development – Travel, Mastercard 2020 will be forever remembered as the...
Five key findings from an East Asian traveler sentiment survey
By Xiaowei Zhang, Research & Intelligence Analyst Asia at Lufthansa Innovation Hub. This article was originally...