Airlines must improve on digital or fail
Travelers are expecting more from their online experience - now airlines must deliver A recent survey...
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Accelerating the pace of digital transformation
The COVID-19 pandemic has had a devastating impact on the aviation industry. As a leading...
How can Airlines Retail at Speed Post-COVID?
Greater Offer Control, Faster Reaction Time to Market, Sophisticated Self-Service tools, Real-Time Response Capability, Automation…....
Changes Are Here to Stay – Crisis fosters Collaborations in the Industry
The history of medicine teaches us that every pandemic ends in two ways. On the...
Managing the crisis at KLM
This interview was conducted at the World Aviation Festival Virtual on 24th September in 2020. Any...
How can airlines navigate the COVID-19 holiday season and other pandemic headwinds?
Travel and Transportation industry leader Greg Land on why many airlines are still in crisis...
Putting Technology to Work: Partnering to get the tourist industry back on the road to recovery
Author: Chiara Quaia, VP Market Development - Travel, Mastercard The COVID-19 pandemic has grounded much of ...
The biggest pain points in air travel and how to (finally) address them
Lufthansa Innovation Hub analyzed 15,000+ airline reviews on TripAdvisor with NLP for an objective analysis...
Ready for Recovery: Key Strategies for Airline Revenue Managers
By Justin Jander At the end of March, I hosted a webinar called Dealing with Demand...