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An astonishing $123 billion in state support has been committed from governments to airlines in...
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Top 5 keys to keeping travel customers loyal during the rebound
Author: Rob Fagnani, VP of Business Development, Formation The travel industry has long been considered a...
What will the future of travel look like?
For the aviation industry these are, without question, unprecedented times that require novel thinking. However,...
Solving major challenges confronting airlines and travel retail by implementing an Omnichannel business model
Author: Kian Gould, Founder and CEO – AOE Most airlines with an inflight retail business have...
Strategies to Recharge Airline eCommerce
By Stanislava Yordanova Part I Airline Shopping and Distribution Recently, I’ve been reading a lot about airline...
Why SharePoint can’t solve your Challenges for Managing Operational Documentation
SharePoint is often the first solution that comes to mind when companies are looking for...
Beyond the Envelope – Re-imagining the Airport for Uncertain Times
Author: Solomon Wong, President and CEO, InterVISTAS Consulting Group If we were to reimagine designing an...
5 reasons low fares alone won’t win back travelers
Author: Rob Fagnani, VP of Business Development, Formation While COVID-19 still looms large in the minds...
AI Chatbot Lia Accelerates Enquiry Handling and enhances Customer Service for Montenegro Airlines During Unprecedented Times
Montenegro Airlines recently employed Lia as their customer care and sales agent on the Montenegro...
Is Airline Retailing the answer to the current state of the aviation industry?
Currently, many airlines are focused on restructuring during this period of 2020. A number are...