Strategies to Recharge Airline eCommerce
By Stanislava Yordanova Part I Airline Shopping and Distribution Recently, I’ve been reading a lot about airline...
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Why SharePoint can’t solve your Challenges for Managing Operational Documentation
SharePoint is often the first solution that comes to mind when companies are looking for...
Beyond the Envelope – Re-imagining the Airport for Uncertain Times
Author: Solomon Wong, President and CEO, InterVISTAS Consulting Group If we were to reimagine designing an...
5 reasons low fares alone won’t win back travelers
Author: Rob Fagnani, VP of Business Development, Formation While COVID-19 still looms large in the minds...
AI Chatbot Lia Accelerates Enquiry Handling and enhances Customer Service for Montenegro Airlines During Unprecedented Times
Montenegro Airlines recently employed Lia as their customer care and sales agent on the Montenegro...
Is Airline Retailing the answer to the current state of the aviation industry?
Currently, many airlines are focused on restructuring during this period of 2020. A number are...
Can AI save Aviation?
During the pandemic peak, it was just a matter of survival. All airlines, airports and...
Seven predictions on how tech will shape travel and mobility in the 2020s
Gleb Tritus, Managing Director of the Lufthansa Innovation Hub, discusses how the 2020s will become...
What 2020 Has Taught Us About Customer Service Agility in Travel & Tourism
Author: Edmund (“Edd”) OvingtonVP, Global Partnerships and Major Accounts at Unbabel If nothing else, 2020 has...
How can airlines earn more revenue with an optimized payments infrastructure?
By Vojin Rakonjac, Head of Payment Solutions, Voyego Airlines have complex payment processes that occur through...