Written by Marisa Garcia - Flightchic.com Airline loyalty programs are great revenue generators, but the administration of these programs can be burdensome both for airlines and consumers. It is in an airline’s best interest to get consumers to spend their miles or points, and digital tools can...
Written by Marisa Garcia - Flightchic.com Mobile e-commerce tools may offer fresh opportunities to revive in-flight retail and leave the tired push-cart retail model behind. Speaking at IATA Wings of Change Europe in Madrid, Kian Gould, Founder & CEO, AOE, highlighted a missing digital link between the...
Written by Marisa Garcia - Flightchic.com IATA’s New Distribution Capability (NDC) program is advancing, with 21 airlines on the leaderboard committed to processing 20% of their bookings volume through NDC by 2020. The opportunity to improve the way in which products are presented and to better...
Written by Marisa Garcia - Flightchic.com It’s too easy to dismiss technology as hype when it’s difficult to understand but it’s all anyone is talking about. Gartner’s own view of blockchain’s progression in the hype cycle—sliding into the trough of disillusionment—is justification enough to approach blockchain...
Written by Marisa Garcia - Flightchic.com As discussed in-depth during the Airports track of this year’s Aviation Festival in London, biometric technology has the potential to significantly streamline the travel process and shorten lines, while improving security. Now, the World Travel & Tourism Council (WTTC), which...