The biggest pain points in air travel and how to (finally) address them
Lufthansa Innovation Hub analyzed 15,000+ airline reviews on TripAdvisor with NLP for an objective analysis...
Ready for Recovery: Key Strategies for Airline Revenue Managers
By Justin Jander At the end of March, I hosted a webinar called Dealing with Demand...
Do You Wish Air Travel Was More Personalized?
Etihad Airways is giving its guests more choices by migrating to IBM’s public cloud. Since its...
Increased Traveler Engagement is Key to Recovery for the Aviation Industry and Travel Retail
Author: Kian Gould, Founder and CEO of AOE The aviation industry, travel retail as well as...
What permanent changes did 2020 bring airlines?
This year has brought monumental change to airlines, and many industry professionals are wondering, “What...
Three Key Ways Virtual Cards Are Supporting Airlines
Author: Chiara Quaia, VP Market Development – Travel, Mastercard 2020 will be forever remembered as the...
Five key findings from an East Asian traveler sentiment survey
By Xiaowei Zhang, Research & Intelligence Analyst Asia at Lufthansa Innovation Hub. This article was originally...
The offer: airlines’ greatest asset in these crucial times
The world of travel and aviation has been turned on its head by the effects...