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what does The coronavirus mean for aviation now?
by David Kaplan MARCH 4, 2020 This article originally appear...
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Keynote Interview: Anne Rigail, CEO, Air France
Anne Rigail, CEO of Air France joined us at the World Aviation Festiva...
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Your travel business will take off with a pay-over-time option
The travel industry needs to respond to the shifting demands of its cu...
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Why event visibility is make-or-break for airline demand forecasting + key events in September
No airline revenue analyst needs to be told events are major catalysts...
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Why Airlines Should Embrace Chatbots To Improve Customer Experience [Infographic]
Every day billions of people turn to chat platforms to stay in touch w...
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why airlines need to embrace ‘era of complete retailing’
by Enterprise Ireland JANUARY 27, 2020 “Entering the era of comple...
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What Are Airlines’ Digital Retailing Challenges In 2020?
by David Kaplan JANUARY 8, 2020 This article originally appe...
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what arc’s stake in nutravel says about airline’s retailing tech needs
by David Kaplan FEBRUARY 6, 2020 This article originally app...
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Virgin Atlantic’s VP of Loyalty, Donna Orman, On Fostering Relationships and Strengthening the Brand
Written by Marisa Garcia – Flightchic.com As Virgin Atlanti...
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TTG Diversity & Inclusion in Travel conference
Travel & Tourism is probably the most vibrant and exciting global ...
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Travel Tech: Maximizing revenue across the traveler’s journey
A white paper by Henry Harteveldt and Enterprise Ireland New research ...
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Transforming the passenger experience. An Interview with Joel Goldberg, CDO, Wizz Air
What are the biggest challenges in terms of integrating digital techno...
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Thinking of building your own passenger communications platform? Here’s what you need to consider
Building, personalising and sending millions of notifications each yea...
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The State of Airline Digitization: Expectations Meet Reality
Pressure To Transform It’s easier to have confidence in your busines...
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The Spotification of Transport: Seamless MaaS and the Future of Getting There
Today’s patchwork of travel reservations made in various legs covere...
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The Next Generation of Ancillary Revenue
Author: Marko Javornik, VP/GM Mobility & Travel, Comtrade Digital ...
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The Less Sexy Side Of Big Data May Prove The Most Profitable
Written by Marisa Garcia – Flightchic.com Airline operations pro...
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The integrated future of ground operations
Putting passengers first no longer means sacrificing other business go...
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The Good And Bad Of Airline Loyalty/Rewards Changes
by David Kaplan JANUARY 13, 2020 This article originally appeared on K...
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the gamification of airline loyalty
by Jack Chen MARCH 3, 2020 This article originally appeared on Kambr...
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The Definitive Guide to Customer Service in the Era of Messaging & Automation for the Airline Industry
By Conversocial It was in 2008 that British Airways became one of the ...
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The Deafening Silence Of Depressed Demand-One Travelers’ View From Singapore
by Judson Rollins FEBRUARY 21, 2020 This article originally appeared...
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The dangers of traveling with bad customer support
Hugo’s Naples vacation turned into all traveler’s worst nightmare:...
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The Airline Digital Index (ADiX), Benchmarking the digital performance and maturity of airlines
Lufthansa Innovation Hub research Digital transformation is argu...
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Technology Can’t Save Your Business, But Your Business Will Fail Without It, Wizz Air CEO Says
Written by Marisa Garcia – Flightchic.com Wizz Air CEO Józ...
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SAS Daniel Engberg Head of AI and IT Strategies On Getting New Technologies To Work For Organizational Change
Written by Marisa Garcia – Flightchic.com We spoke with Daniel E...
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Rethinking Loyalty – Practical Tips for Innovation
Expedia Partner Solutions and Points carried out a benchmarking survey...
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Realtime Customer 360 in Travel and hospitality
The Fourth Industrial Revolution can be described as a range of n...
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Products. Not Projects.
Developing a Best-In-Class Fare Marketing Platform While digital innov...
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Plain vanilla programmatic marketing strategies do not cut it anymore
I am sure you have been there. When someone knows a topic really well ...
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Nice Nebeneinnahmen: Merchandising Tips From The IdeaWorks and CarTrawler Ancillary Report
IdeaWorks and CarTrawler have published their most recent Top 10 Airli...
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New revenue streams for Airlines: how 3rd Party Ancillaries and Destination Content are gaining ground
Growing your booking value in the airline industry involves increasing...
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NDC Grows, But There Are Big Hurdles To Overcome
Written by Marisa Garcia – Flightchic.com IATA’s N...
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Mobile Retail Offers Fresh Approach to Tired In-Flight Sales
Written by Marisa Garcia – Flightchic.com Mob...
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Mistake or Marketing? Airlines Cash-In On Errors
Mistakes happen—that’s why they put erasers on pencils—or so the...
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Keynote Interview: Nathalie Stubler, CEO, Transavia France
Nathalie Stubler, CEO of Transavia France joined us at the World Aviat...
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KEYNOTE INTERVIEW: MEHMET NANE, CEO, PEGASUS AIRLINES
Mehmet Nane, CEO of Pegasus Airlines joined us at the World Aviation F...
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Keynote Interview: Felix Antelo, CEO, Viva Air
Felix Antelo, President and CEO of Viva Air joined us at the World Avi...
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Keynote Interview: Alexandre de Juniac, CEO, IATA
Alexandre de Juniac the CEO of IATA joined us at the World Aviation Fe...
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JetBlue’s President and COO Gets Candid On Innovation, Brand Identity, Long-Haul, and Putting People First
Written by Marisa Garcia – Flightchic.com The first ...
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Investing in Your Travel Customers’ Shopping and Booking Experience
By Doug Gaccione, Executive Vice President Global Growth at Switchfly ...
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Interview with Johanna Jäkälä, CMO, Finnair
It is cheaper to retain your customers, than to attract new one’s &#...
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In-Flight Entertainment Advances With Adoption Of New Technology
Written by Marisa Garcia – Flightchic.com In-flight entertainmen...
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IBM’s Dee Waddell on finding the value proposition in emerging technologies
Written by Marisa Garcia – Flightchic.com Dee Waddell, Gene...
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How Virtual Interlining can benefit airlines
Technology is changing how the world travels. Here’s how Virtual Int...
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how american’s and alaska’s alliance impacts west coast competition
by David Kaplan FEBRUARY 19, 2020 This article originally ap...
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How Amadeus Aims To Improve Airlines’ Network Planning Capabilities
by David Kaplan MARCH 2, 2020 This article originally appeared on Ka...
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How Airports and Airlines Are Using Data, AI, Digital Models and Mobile Platforms to Manage IROPs
Written by Marisa Garcia – Flightchic.com When the complexities ...
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How Airlines Embrace Of Social Media Is Evolving After A Decade Of Learning
by Lauryn Chamberlain FEBRUARY 25, 2020 This article originally appe...
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How airlines can increase hotel ancillary performance
Airline websites these days aren’t just about selling flights. In fa...
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Hong Kong Airlines’ Dennis Owen, On Finding the ROI in Social Media
Written by Marisa Garcia – Flightchic.com In some of the more...
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GTMC’s Adrian Parkes Talks Technology in the Corporate Travel Management Space
Before retiring from his role as CEO of the GTMC, Adrian Parkes, who h...
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From Vision to transition
NDC (New Distribution Capability) became, since its start in 2012, a n...
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Facebook Research “Forging loyalty in the modern travel market”
Find out what today’s consumers expect from travel companies and...
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Elena Avila, Head of Airlines for Amadeus in the Americas, on innovation and progress on NDC
Written by Marisa Garcia – Flightchic.com We spoke with Elena Av...
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Digital Wallets Improve Loyalty Programs
Written by Marisa Garcia – Flightchic.com Airline lo...
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Demystifying ai for airlines
by David Kaplan JANUARY 21, 2020 This article originally app...
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Delta’s Ed Bastian At CES: What Air Travel Will Look Like 2020-2025
by David Kaplan JANUARY 8, 2020 This article originally appe...
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DEFINING THE FUTURE OF TRAVEL AT SKIFT GLOBAL FORUM
Where international travel was once the privilege of an elite wealthy ...
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Data driven solutions to enhance travel experiences from start to finish
Big Data and Artificial Intelligence (AI) have been buzz words in the ...
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Create Relevant Offers with the Power of Personalization
Airlines have access to a wealth of customer data, and now customers a...
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Conversational commerce and the aviation industry: it’s time to say hello
Immediate. Personal. Conversational. Mobile messaging has long been th...
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Combating Buy Down through Airline Dynamic Pricing
A common rule of thumb in airline revenue management is that travelers...
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Biometric ID Gets Big Boost From WTTC and CBP Partnership
Written by Marisa Garcia – Flightchic.com As discussed in-depth ...
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Better Baggage Tracking Systems Yield Positive Results, SITA Reports
SITA’s 2019 Baggage IT Insights report shows that airline industry i...
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Aviation Festival London 2018 round-up, by Boxever
Lessons from the conference floor: Aviation Festival London round-up D...
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amadeus acquires optym’s sky suite to improve airline network forecasting
by David Kaplan February 3, 2020 This article originally appeared on...
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Aligning with the UAE Vision 2021
How startup incubators can support the government in reaching its miss...
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Airport T.EX Panel: How can we best use partners and airlines to build a seamless experience for passengers
Heathrow, WestJet, IndiGo and Microsoft joined us at Airport T.EX in 2...
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Airlines and Airports Work to Get Past the Hype and Down to the Business of Blockchain
Written by Marisa Garcia – Flightchic.com It’s too...
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Airlines And Airports Expected To Increase Cybersecurity Spend With Focus On Detection And Prevention
Written by Marisa Garcia – Flightchic.com SITA’s new ‘Cybers...
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Airline IT Budgets Set to Rise As Airlines Focus On the Connected Traveler
Written by Marisa Garcia – Flightchic.com Airline IT Bud...
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air cargo load factor metrics can be misleading
by Joseph Vito DeLuca FEBRUARY 4, 2020 This article original...
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A Retail Strategy for the future. INterview with annelie nassen, evp global sales & marketing, sas
As technology continues to develop at a rapid pace, how can airlines d...
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5G Takes Off At World’s Airports And In The Skies
High capacity, high speed 5G connections are launching around the worl...
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5 Ways to Grow Airline Ancillary Revenue
It was on my last long-haul flight back home: premium economy cabin �...
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5 Ways Airlines Can Improve Their Customer Experience with MaaS Solutions
According to Forrester Research, on average, US airlines are leaving $...
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3 ways your customers are transforming travel payments
Why travelers expect new ways to pay Admit it, you’ve never really l...
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2019 Airline Digital Retailing Survey – Latest Airline Industry Trends
Do you want to know the latest airline industry trends? Is generating ...
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what does The coronavirus mean for aviation now?

by David Kaplan MARCH 4, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of...

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Keynote Interview: Anne Rigail, CEO, Air France

Anne Rigail, CEO of Air France joined us at the World Aviation Festival in 2019 and sat down with Bloomberg’s Anna Edwards to...

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Keynote Interview: Nathalie Stubler, CEO, Transavia France

Nathalie Stubler, CEO of Transavia France joined us at the World Aviation Festival in 2019 and sat down with J.L.S Consulting’s...

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The Deafening Silence Of Depressed Demand-One Travelers’ View From Singapore

by Judson Rollins FEBRUARY 21, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of...

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How Airlines Embrace Of Social Media Is Evolving After A Decade Of Learning

by Lauryn Chamberlain FEBRUARY 25, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of...

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How Amadeus Aims To Improve Airlines’ Network Planning Capabilities

by David Kaplan MARCH 2, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of...

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the gamification of airline loyalty

by Jack Chen MARCH 3, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of...

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Travel Tech: Maximizing revenue across the traveler’s journey

A white paper by Henry Harteveldt and Enterprise Ireland New research undertaken by Atmosphere Research has uncovered that despite the drive for travel research...

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how american’s and alaska’s alliance impacts west coast competition

by David Kaplan FEBRUARY 19, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the...

Share on:

Demystifying ai for airlines

by David Kaplan JANUARY 21, 2020 This article originally appeared on Kambr Media – check out this link and more for the latest news on the intersection of...

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